Terms and Conditions
1.Acceptance of Terms and Conditions
1.1 This website (http://www.hklsc.hk) ("this Website" or "MeiAsia Life Science Consultants Limited") is responsible for providing medical services and products (as defined in Clause 9 below). These terms and conditions apply to all transactions between you and our company.
1.2 If you intend to use this Website, please carefully read these terms and conditions before use. Your use of this Website or any part of it signifies that you have read these terms and conditions and agree to be bound by them. If you do not agree with these provisions and terms, do not use this Website.
1.3 We reserve the right to change these terms and conditions at any time without notice. In case of any dispute, our decision will be final and conclusive. You are obligated to review such terms and conditions each time you purchase goods. Changes to these terms and conditions will be posted online. If you do not wish to be bound by the new terms and conditions, you may terminate this agreement by notifying us via email. However, continuing to enjoy services or use the website or coupons will be deemed as acceptance of the new terms and conditions.
2.Registration of User Accounts
2.1 If you become a registered user of this Website, you may log into your registered user account ("User Account") using the designated login name and password provided to you by us and access the relevant web pages.
2.2 You must keep your account password secure. If any authorized third party becomes aware of your password or uses your email without authorization or violates security-related rules, please notify us immediately. You agree that disclosing your username or password to any authorized person will act as your agent for enjoying services, using the website, and/or conducting transactions through services and the website. Please note that you will be fully responsible for all actions resulting from improper password management.
2.3 You must be at least 18 years old or have reached the legal age in your jurisdiction to shop on this Website. If you are under 18 or have not reached the legal age in your jurisdiction, you may not shop on this Website. By accessing or using this Website, you confirm that you have read, understood, and unconditionally agreed to be bound by these terms and conditions. If you do not agree with these terms and conditions, you cannot use this Website.
3.Data Privacy
Any personal data provided by you to us during your use of this Website will be used in accordance with our Group Privacy Policy Statement.
4.Your Responsibilities
You agree to comply with all Hong Kong laws, regulations, and rules while using this Website.
You agree to strictly adhere to the following terms:
4.1 Provide accurate and up-to-date information to us at all times in all registration/applications/inquiry forms on this Website.
4.2 Do not engage in or promote illegal, immoral, or improper activities on this Website;
4.3 Do not interfere with network services or comply with relevant practices of network services;
4.4 Do not send or receive any threatening, offensive content with obscene or coercive symbols, send or receive content that defames or slanders any individual, sends or receives content that disrespects the court or violates confidentiality rights, copyright, personality rights, publishing or privacy rights or any other third party rights;
4.5 Do not post comments or accusations involving malicious competition, advertising, and meaningless text on the website. If a user has the above behavior, the website has the right to independently judge and suspend the user account and cover inappropriate remarks. If a user posts illegal remarks on this website, the system records of this website can be used as evidence that the user violates the law;
4.6 Do not send or receive any content that may cause technical damage (including computer viruses, logic bombs, Trojan horses, worms, harmful components, damaged data, or other malicious software or harmful data).
5.Revision of Services
We reserve the right to make temporary or permanent revisions or interruptions to this Website or any part thereof at any time (whether or not notice is given). You agree that we are not responsible to you or any third party for any revisions, suspensions, or interruptions of this Website or any part thereof.
6.Links to Third-Party Websites
We may provide links on this Website to other websites or resources managed by companies and individuals unrelated to us ("Linked Websites"). We do not monitor the content of Linked Websites, nor can we control Linked Websites. We are not responsible for any content or data contained in any Linked Websites or any changes or updates to such Linked Websites. We provide such links for your convenience only, and inclusion of such links does not imply our endorsement of the content of such Linked Websites or any connection with their operators. You are solely responsible for all risks associated with accessing and using such Linked Websites. You agree that we will not be liable for any form of loss or damage arising from the use of any Linked Website services or content.
7.Non-Medical or Healthcare Advice
The medical or healthcare information provided on this Website is for general reference or educational purposes only. We do not guarantee that such information will meet your health or medical needs. In addition, this Website is not intended to diagnose and/or treat any medical or health condition and cannot substitute for any qualified professional medical or healthcare advice and/or consultation with a qualified doctor, nor should it be construed as such. If you have any questions regarding medical or health conditions, you should seek advice from qualified medical professionals or other healthcare service providers.
8.Not for Emergency Situations
Our website is not intended for emergency medical situations or emergency medical situations. Customers in need of emergency advice or treatment should immediately contact the relevant emergency medical services.
9.Medical Services and Products
9.1 All medical services and products sold through this Website ("Medical Services" and "Products", respectively) are subject to these terms and conditions and special terms and conditions (if applicable). By submitting an order on this Website, you confirm that you agree to be bound by these terms and conditions and special terms and conditions (if applicable) in effect at the time of your order. We do not make any recommendations or representations as to whether medical services or products are suitable for you, and you should seek professional medical or healthcare advice before accepting medical services or products.
9.2 We will make reasonable efforts to fulfill your orders submitted through this Website, but we reserve the right to refuse or fail to fulfill any orders for any reason (including supply shortages or supply changes) without liability to any person.
9.3 Notwithstanding Clause 9.2 above, we reserve the right to refuse any orders that we consider not reliable based on credit or other reasons.
9.4 The "Price" of medical services and products refers to their price on the day of ordering. The "Price" displayed on this Website and other details of medical services and products are for reference only. We will endeavor to ensure that the prices and other details of medical services and products displayed on this Website are the most up-to-date information, but we reserve the right to make changes to prices and other details of medical services and products at any time without prior notice.
9.5 We reserve the absolute discretion to set credit limits and/or purchase limits for you.
9.6 All quantities of medical services and products are limited and will be sold/exchanged until sold out. If such goods are out of stock, no alternative goods will be provided, and no further notice will be given.
9.7 We are not the manufacturer of the products. Therefore, we are not responsible for any infringement, theft, or violation of the rights of others (including but not limited to intellectual property rights) related to the products.
10.Payment of Fees for Medical Services and Products
10.1 When you place an order through this Website (whether by credit card, debit card, or other payment method), you shall pay for the fees for medical services and products.
10.2 We may change the methods for paying for medical services and products ordered through this Website at any time. Such changes may be notified to you by email, mail, or by posting a notice on this Website.
11.Fees for Medical Examinations and Vaccinations
11.1 When you book and pay for the fees for medical examinations and/or vaccination services through this Website (whether by credit card or other payment method), you cannot change or cancel the fees for such medical examinations and/or vaccination services. Except as provided in Clause 11.2, we do not allow the fees to be transferred, and we will not refund the fees.
11.2 If you receive valid proof from Still Medical Group or other accredited doctors that you are not suitable for medical examinations and/or vaccination services paid under Clause 11.1, we will refund the fees to you in due course.
12.Product Pickup Service
12.1 We will make reasonable efforts to arrange product pickup services at one of our centers and designated times. However, we assume no responsibility for any delays caused by reasons beyond our control.
12.2 You can only pick up products during the operating hours of the pickup location.
12.3 We will not provide pickup services on Sundays, public holidays, or when Typhoon Signal No. 8 or Black Rainstorm Warning Signal is hoisted, or in weather conditions that we deem unsafe.
12.4 You must pick up the products within the designated pickup period. We reserve the right to cancel the order unless the products are out of stock.
12.5 You should pick up the products according to the instructions on this Website and the employees of the pickup location. Otherwise, we may refuse your pickup request.
12.6 We reserve the right to change the date and time for you to pick up the products at our absolute discretion.
13.Change/Cancellation of Orders
13.1 All orders submitted are non-changeable or cancellable after payment confirmation.
13.2 With the customer's agreement, if the goods originally ordered by the customer are out of stock, we can replace them with another similar product.